At LeaderX Tech Pvt. Ltd., together with our affiliates referred to in the document also as (“LdrX", "we", "us", or "our"), we prioritize your privacy and are dedicated to securing any information we obtain from you or about you. This Privacy Policy details our practices concerning the Personal Information we collect when you interact with our website, applications, and services (collectively, "Services"). This policy does not cover the content we process on behalf of our customers in business offerings, like our Enterprise Solutions, which are governed by separate customer agreements.
We collect personal information relating to you (“Personal Information”) in various ways:
* Account Information: When you create an account with us, we collect information associated with your account, including your name, contact information, account credentials, payment card information, and transaction history.
* User Content: Your interactions with our Services, such as inputs, file uploads, or feedback, provide us with Personal Information embedded in these activities.
* Communication Information: Communication with us, whether through email, messages, or other channels, results in the collection of your name, contact information, and the content of your messages.
* Social Media Information: Our presence on social media platforms (e.g., Instagram, Facebook, Twitter) leads to the collection of Personal Information you choose to share with us, along with aggregated data and analytics provided by these platforms about our social media interactions.
* Other Information You Provide: This encompasses additional information you may offer, such as during participation in surveys, events, or for identity verification purposes.
* Log Data: Your browser or device automatically sends certain information when you use our Services, including your Internet Protocol address, browser type and settings, and details about your interactions with our Services.
* Usage Data: We collect information about how you use our Services, such as the types of content you engage with, the features you use, and your overall interaction patterns.
* Device Information: This includes the name of your device, operating system, device identifiers, and browser type, which vary based on the device's settings.
* Cookies: To enhance your experience, we use cookies, which are small data files sent to your browser by websites you visit. Your browser settings allow you to manage cookie preferences. For a detailed understanding of our use of cookies, please refer to our Cookies Policy.
* Analytics: We employ various analytics tools to understand how users interact with our Services, often utilizing cookies for these analyses.
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At LeaderX Tech Pvt. Ltd., we employ the Personal Information collected for a variety of essential and strategic purposes:
* Service Delivery and Improvement: We use your Personal Information primarily to provide, administer, and maintain our Services. This includes not only the basic functioning of the services but also their continuous improvement through analysis and research. By understanding how you use our Services, we can enhance their quality, develop new features, and ensure they meet your needs more effectively.
* Communication and Marketing: Your Personal Information enables us to communicate with you effectively. This includes sending you information about our Services, updates, and upcoming events. We believe in keeping our users informed about our latest developments and offerings, which is integral to maintaining a strong relationship with our user base.
* Innovation and Development: Innovation is at the heart of our operations. We use the information collected to brainstorm and develop new programs, services, and features. Understanding our users’ needs and preferences plays a crucial role in shaping our future offerings.
* Security and Fraud Prevention: Ensuring the security of our IT systems, architecture, and networks is paramount. We use your information to prevent fraud, criminal activities, and misuse of our Services. Protecting your data and our systems from unauthorized access or breaches is a responsibility we take seriously.
* Business Transfers and Reorganization: In the context of mergers, acquisitions, reorganizations, or similar business transfers, we may use your Personal Information as part of these processes, ensuring continuity of service and adherence to our privacy commitments.
* Legal Obligations and Rights Protection: We may use your information to comply with legal obligations, respond to legal processes, or protect our rights, privacy, safety, or property, and/or those of our affiliates, users, or the public. This includes using information for litigation purposes, regulatory requirements, and enforcing our terms and conditions.
We regularly aggregate or de-identify Personal Information so that it cannot be linked back to you. This data is used for analyzing the effectiveness of our Services, improving and adding features, conducting research, and other similar purposes. We may share this aggregated information, such as general user statistics, with third parties or make it publicly available. Such aggregated or anonymized data is collected through our Services, cookies, and other means as described in this Privacy Policy. Our commitment is to maintain this information in an anonymized form and not attempt to reidentify it, except when required by law.
The content you provide through our Services is invaluable for its enhancement. For example, we may use your input to personalize the Services, ensuring that the output is tailored to meet your specific needs or preferences. This not only improves your experience but also helps us understand user requirements more deeply, guiding our efforts in service optimization.
Your draft on the disclosure of personal information is quite comprehensive. To enhance it further, consider the following amendments for improved clarity, legal accuracy, and detailed explanation:
At LeaderX Tech Pvt. Ltd., there are specific scenarios where we may share your Personal Information with third parties. These disclosures are made under the following circumstances, and we do so in compliance with applicable laws:
* Vendors and Service Providers: For operational efficiency and to avail specific services and functions, we share Personal Information with various vendors and service providers. This includes, but is not limited to, hosting services, customer support, cloud computing, email communication systems, and web analytics. These parties are authorized to access, process, or store your Personal Information solely for performing tasks on our behalf and under our explicit instructions.
* Business Transfers: In events like mergers, acquisitions, reorganizations, bankruptcy, receivership, or service transitions, we may disclose your Personal Information as part of our due diligence or transfer it to a successor or affiliate, along with other assets. Such disclosures are integral to the continuation of services or the completion of the transaction process.
* Legal Requirements: Your Personal Information may be shared with government authorities, industry peers, or other third parties if legally mandated or if we believe in good faith that such action is necessary. This includes compliance with legal obligations, protecting our rights or property, addressing violations of our terms or policies, preventing fraud or other illegal activities, ensuring the safety and security of our products, employees, users, or the public, and safeguarding against legal liability.
* Affiliates: We may disclose Personal Information to our affiliated entities—those that control, are controlled by, or are under common control with LeaderX Tech Pvt. Ltd. Our affiliates utilize this information in a manner consistent with this Privacy Policy.
* Business Account Administrators: If you are part of a LdrX Enterprise or business account, your account administrators may have access to and control over your LdrX account. Additionally, if your account is associated with an email address from your employer or organization, we may disclose the existence of your LdrX account and certain details, like your email address, to facilitate your integration into their business account.
* Other Users and Third Parties You Interact With: Our Services offer features that allow you to share information with other users or third parties. For instance, you may share posts and conversations through shared links or transmit information to third-party applications. It is crucial to ensure that you trust any user or third party with whom you share your information, as this falls under your discretion.
At LeaderX Tech Pvt. Ltd., we recognize and respect the statutory rights you hold concerning your Personal Information. These rights, which may vary depending on your geographic location, include but are not limited to:
* Access: You have the right to access your Personal Information held by us and obtain information about how it is processed.
* Deletion: You can request the deletion of your Personal Information from our records.
* Rectification: If your Personal Information is incorrect or incomplete, you have the right to have it rectified or updated.
* Data Portability: You can ask for the transfer of your Personal Information to a third party.
* Processing Restrictions: You have the right to restrict how we process your Personal Information.
* Consent Withdrawal: Where we rely on your consent for processing Personal Information, you have the right to withdraw this consent at any time.
* Objection: You can object to the processing of your Personal Information.
* Complaints: You are entitled to lodge a complaint with your local data protection authority if you believe your rights are being infringed.
To exercise some of these rights, you can directly make changes through your LdrX account. For actions not manageable via your account, or for further assistance, please contact our support team at support@ldrx.ai.
On Accuracy and Correction Requests:
Our Services generate responses based on user requests and predicted subsequent words. However, this prediction may not always guarantee factual accuracy. Therefore, you should not solely rely on the outputs from our models for factual information. If you identify any factual inaccuracies in the LdrX output related to your Personal Information, please send a correction request to support@ldrx.ai. Given the complexity of our model's operation, it's possible we may not be able to correct every inaccuracy. In such cases, you can request the removal of your Personal Information from LdrX's outputs by contacting us at the same email address.
Our Services are not designed for children under the age of 13. At LdrX, we do not intentionally collect Personal Information from children under this age. If you suspect that a child under 13 has provided Personal Information to us, please contact us immediately at support@ldrx.ai. Upon receiving such a notification, we will promptly investigate and, if necessary, remove such information from our records. For users aged 13 to under 18, parental or guardian consent is required to use our Services.
Our Service may feature links to external websites, including social media platforms, which are not operated or controlled by LdrX (“Third Party Sites”). Please be aware that any information you disclose to these Third-Party Sites is governed by their respective privacy policies and terms of service, and not by this Privacy Policy. While we provide these links, it does not imply our endorsement or verification of these sites. For information on their privacy practices, we encourage you to directly consult the relevant Third-Party Sites.
To safeguard your Personal Information, we employ commercially reasonable technical, administrative, and organizational measures. These efforts are designed to protect your data from loss, misuse, unauthorized access, disclosure, alteration, or destruction, whether it's stored online or offline. However, it's important to note that no method of transmission over the Internet or electronic storage is completely secure. Email communications in particular may be vulnerable, so we advise caution in deciding what information you send to us via email or the Service. Additionally, we cannot guarantee the security of your data against any potential circumvention of our privacy settings or security measures on our Service or on third-party websites.
Our policy is to retain your Personal Information only for as long as necessary to provide our Services to you or for other valid business purposes. These include resolving disputes, ensuring safety and security, and fulfilling legal obligations. The duration of retention depends on various factors such as the volume, nature, and sensitivity of the information, potential risks from unauthorized use or disclosure, the purposes for processing the information, and any applicable legal requirements.
For users accessing our Service from outside India, please be aware that your Personal Information will be processed and stored in our facilities and servers located in India. Additionally, your information may be disclosed to our service providers and affiliates in other jurisdictions.
* Legal Basis for Processing: Our processing of your Personal Information is based on the following legal grounds:
* Contract Performance: We process your Account Information, Content, and Technical Information to fulfil our contractual obligations when providing and maintaining our Services. This information is essential for service delivery, and without it, we may be unable to offer our Services to you.
* Legitimate Interests: We process your Personal Information, including Account Information, Content, Social Information, and Technical Information, based on our legitimate interests. These interests include protecting our Services from abuse, fraud, or security risks and improving, developing, or promoting our Services, including training our models.
* Consent: In cases where we seek your consent for processing Personal Information for specific purposes, you have the right to withdraw this consent at any time.
* Legal Compliance: We may use your Personal Information to comply with applicable laws or to protect our rights, safety, and property, or those of our affiliates, users, or third parties.
Data Transfers: We commit to using appropriate safeguards for transferring Personal Information outside of certain countries, in accordance with legal requirements. We ensure that such transfers are conducted through legally valid mechanisms.
Data Protection Officer: For inquiries related to the processing of Personal Information, you can contact our data protection officer at privacy@ldrx.ai.
"We reserve the right to update this Privacy Policy periodically. Any changes will be posted on this page, and if the changes are significant or require a different form of notice as per legal requirements, we will provide such notice.
If you have questions or concerns about this Privacy Policy or our practices, please do not hesitate to reach out to us at support@ldrx.ai. We are committed to addressing any queries or concerns promptly.